FAQs

Frequently Asked Questions

1.SHIPPING

Our store provides two delivery points:

1. China

2. United States

The shipment from China is shipped via dhl express or Epacket delivery times are 4-7 days and 17-21 respectively. The shipping cost will be disclosed in the shopping carts after Write address.

Preparing to ship up to three business days, excluding special products, marked on the product page. The delivery time for these products is between 15 and 20 business days. The products with the long preparation time will be marked Icon

• Shipping from the United States is divided into 2 levels:

1. Domestic Delivery – For US and Canadian residents – 2-10 days delivery. Shipping companies usps\ups\fedex

2. International Delivery – Intended for select destinations in the world outside the United States, find out if shipping is available to your country, check the shopping cart, shipping time varies from region to region and ranges from 13-34 days. Payment on shipping

There are cases where the shipping is free, and there are cases when the shipping price is calculated by the area and volume of the product. Shipping insurance

International shipping is automatically insured. Domestic Shipping is insured on demand for an extra charge.

2.PAYMENT

Payment options:

1. PayPal

PayPal’s policy gives you buyer protection for up to 180 days

2. Amazon Pay

To make the payment, you connect to the payment sites.

3.RETURN POLICY

We do not accept returns of products that are not in their original packaging, and that we use them, we only accept returns of products in the original packaging that are not used and any damaged product delivered to the customer.

Only in the case of a product delivered damaged will the return of the product be paid by us.

In any other case the customer will pay the shipping cost, plus a 10% restocking fee thus NO refunds will be accepted after 30 days of receiving the product.

Non-returnable items, gift cards, and gift codes.

4.DAMAGE ITEMS

Only in the case of a product delivered damaged will the return of the product be paid by us.